Last updated: March, 2022

This Privacy Policy describes how CitiKit (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website and engage with our AC and Home Appliances Repair and Maintenance services in Dubai.

1. Information We Collect:
   • Personal Information: Name, contact details (email, phone number, address), and any other information you provide voluntarily.
   • Service Information: Details regarding your AC and home appliances, service requests, and maintenance history.
2. Use of Personal Information:
   • Provide and Improve Services: To process service requests, schedule appointments, and deliver efficient AC and home appliances repair and maintenance services.
   • Communication: To communicate with you regarding service updates, appointments, promotions, and customer support.
   • Marketing: With your consent, to send you promotional materials and offers related to our services.
3. Data Sharing:
   • Service Providers: We may share personal information with trusted service providers involved in delivering our services.
   • Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.
   • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity.
4. Data Security:
   • We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
5. Your Choices:
   • Opt-Out: You may opt out of receiving marketing communications by following the instructions provided in the communication.
   • Access and Update: You have the right to access, update, or delete your personal information, subject to applicable laws.
6. Third-Party Links:
   • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
7. Children’s Privacy:
   • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Updates to Privacy Policy:
   • We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Last updated” date.
9. Contact Us:
   • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the provided contact details.

By using our website and engaging with our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Note: This is a general template and may need customization to align with your specific business practices and legal requirements. It is recommended to seek legal advice or review the Privacy Policy with a professional before publishing it on your website.